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Download the AdVenue Player app on any Android TV or Fire Stick, enter your unique 6-digit pairing code from the dashboard, and your screen connects instantly. No proprietary hardware needed — the entire process takes under 5 minutes.

No. AdVenue Health runs on any Android TV, Amazon Fire Stick, or standard TV with our free media player. If you already have screens in your waiting room, you can use those.

Sign up at health.advenue.tv, search for your clinic using Google Places, and it will auto-populate your address and details. You can optionally add your NPI number for verification.

Yes. You can register as many screens as you want per clinic — waiting room, reception, exam rooms, etc. Each screen can have its own content channel and settings.

AI-generated educational content tailored to your medical specialty — wellness tips, preventive care guides, condition education, and seasonal health reminders. All content is professional, empathetic, and medically accurate in tone.

Yes. Our Doctor-in-the-Loop system ensures nothing airs without your explicit approval. You'll see each content item in your Approval Queue where you can approve, reject, or request revisions.

Absolutely. When you set up your clinic, you select your specialty (dentistry, cardiology, dermatology, etc.). Our AI generates niche-specific content matching your practice area.

Rejected content is removed from the queue and never displayed. You can optionally leave notes explaining why, which helps our AI improve future content generation.

Clinics typically earn up to $150 per screen per month from verified ad impressions. Revenue depends on your patient volume and location. Use our Revenue Calculator on the homepage for a personalized estimate.

When ads are displayed on your screens, advertisers pay per thousand impressions (CPM). You receive 55% of the ad revenue; AdVenue Health retains 45% as a platform fee. All calculations are transparent and visible in your dashboard.

Payouts are processed monthly via Stripe, within 15 days of month end. You can track your real-time earnings in the dashboard — no more opaque quarterly checks.

No. AdVenue Health is completely free for clinics. No hardware costs, no subscription fees, no hidden charges. You earn revenue, period.

Yes. Medical clinics have default blocks on alcohol, tobacco, fast food, gambling, and cannabis ads. You can add additional category blocks or remove defaults from your Brand Safety settings.

You can veto any individual ad from the Ad Review section of your dashboard. Vetoed ads will never appear on your screens again. For example, a cardiology clinic can block ads from competing practices.

Only if you allow them. By default, you control exactly which ad categories appear. You can block competitor categories or veto specific advertisers at any time.

AdVenue Health does not collect, store, or transmit any Protected Health Information (PHI). Our displays show general educational content only — never patient-specific data. We follow HIPAA-aligned best practices and maintain SOC2-compliant proof-of-play logging.

We collect device telemetry (screen health, uptime), account information (clinic name, email, NPI), and anonymized ad impression logs. No patient data is ever collected at any layer of the platform.

Every ad impression is logged with a timestamp, screen ID, and venue context (anonymized). These logs are SOC2-compliant and available for export from your Compliance dashboard. Advertisers use this data to verify their campaigns ran as scheduled.

No. Since AdVenue Health does not access, store, or process any PHI, a BAA is not required. Our platform operates entirely outside the scope of protected health data.

First, check your Wi-Fi connection. If the device is connected but still showing offline, restart the media player by unplugging it for 10 seconds. If the issue persists, check the Screens page in your dashboard for detailed diagnostics.

The AdVenue Player app updates automatically over-the-air. You can also push a manual update from the Screens page in your dashboard by selecting 'Update APK' from the device commands.

Yes! Use Instant Triggers from your dashboard to push real-time messages like 'Flu Shots Available Today' or 'Current Wait Time: 15 min'. These appear as overlay alerts without interrupting the main content.

Go to Screens in your dashboard, click 'Add Screen', assign it to a clinic, then enter the 6-digit pairing code shown on the TV. The screen connects in seconds.